Your camera prints on thermal paper, which only works on one side. Please make sure the shiny side of the roll is facing the print head. If prints are blank, remove the roll, flip it, and try again.

Remove the paper roll, gently tighten the roll, and place it back inside the camera. Make sure it’s aligned properly before printing again.

Press the bottom-right button until a print icon appears on the screen. Once the icon is visible, the camera will automatically print after taking a photo.

You can track your order here:

👉 https://track.amazon.co.uk/

Enter the tracking number (starting with “UK”) from your dispatch email.

Please visit our returns page and follow the instructions:

👉 https://www.kidskam.co.uk/policies/refund-policy

Yes! Please contact us and we’ll be happy to assist you with international shipping options.